When you have someone supporting and monitoring you, you have the freedom to get the most out of your technology. You can relax in knowing that help is just a phone call away.
Computer servicing is what we do. We can usually resolve most issues with your computer quickly and easily, allowing you to get your work done and make your day more enjoyable! We’ll look after you!
Next Generation Servicing
Servicing computers from kilometres away is pretty cool. At least we think so. We enjoy working with you and giving great service to keep you up and running!
What Our Customers Are Saying
Don’t just take it from us, let our customers do the talking!
“I am not especially confident with computers so I find this service invaluable. Don’t know what I would do without it.”
“Many thanks for your time and efforts this evening. Greatly appreciated. It is wonderful to be able to send and receive emails again. Thank you for making this possible and all remotely.”
“Fifteen minutes is a surprisingly long time and it is helpful to have an expert a phone call away.”
The all important dollars and cents. How much our services will set you back.
Workshop Lite Clean UpPer computer
- Weekly scans and clean up procedures
- Round the clock monitoring
- Access to Computer & Beyond team for advice
- Fix minor problems (within 15 minutes)
Frequently Asked Questions
How does this even work?
What we do is install our a program on your computer. This program is specially designed so it monitors and reports back to us continuously via the internet about the health of the computer. If anything has gone wrong or potential problems arise, we’ll know about it promptly.
If you put something on my computer, how do I know you won't have access to my sensitive information?
Firstly, we have over one hundred managed service clients who happily use our service. In ten years we have never had any instances of data theft and our access strategies make that difficult. Lastly, the software provider we use to monitor and maintain the computer does not allow access to this information, as they are also an established business who does not wish tarnish their brand by having their software used by scammers.
So managed services is just monitoring and cleaning of your computer?
The secret value of managed services is the support of the Computers & Beyond team. Most technology problems people have are quickly remedied by resetting a password or changing a setting. Instead of the process of calling up, booking an appointment waiting the requisite amount days for the technician to come and so on. You call us up and we endeavour to get you back up and running the same day. Our customers find the peace of mind is well worth money.
Don't Be Shy
If we didn’t answer all of your questions, feel free to drop us a line.